HP Easy Scan for PC and Mac

Software Reviews and Criticism

• By jensencc

  HP Easy Scan Saved the Day

  I downloaded HP Easy Scan to my new Windows Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon -- immediately my computer started downloading a new print driver file. Once completed, a document that I had previously placed on my printer started being scanned. The Easy Scan App reappeared and when the scan completed and displayed in the App, I clicked on "Send" which opened a save window where I selected a Folder for storing all future scans. Delighted, I stacked several documents on my printers from feed and each document was scanned. When completed and I clicked on Save. I went to my computer' scan folder and there each document had been saved to a separate jpeg. Thanks HP for a great, AND FREE, scan App. It will save me a lot of work back when I used to scan to a USB drive, switch it to my computer, and search HP_Scan directory and hope my document appeared. This is a productivity time saver! Kudos !!

  
  
• By Wrenovation

  I should’ve known…and read other reviews here first.

  I’ve had my HP “do everything” super printer for a couple of years now - going on 3 actually; but ever since I had to get a new lap top and switch from a PC to a PC, well, the scanner is just totally FICKLE. It seems to be working just fine one day, then the next time I NEED to scan something, it pops up THIS message: "HP Officejet Pro 8610 [4963D5] is currently unavailable. Please check if it is turned on and connected, or try again later.” BULL. I searched online for an answer and thought of checking for an update….and found this one. Now, my scanner worked this morning but four and a half hours later, ZILCH. I thought maybe updating the software would fix things, but that didn’t happen. I’m preparing for an extremely important hearing and have all kinds of Exhibits to scan and make sets of and I am ABANDONED by HP. I’ll defininitely have to think dozens of times over “twice” before buying another HP Printer. What a disappointment, because I liked them before this!

  
  
• By CourtneyDanaeEwing

  Great Experience

  The first two reviews to pop up were extremely negative, so I wanted to make sure that my positive experience was noted. Their reviews very well may have been derserved, but HP must have updated or something. I have the HP OfficeJet Pro 6970. I needed to scan a doc, so I followed the commands on the printer and searched the app store for "HP Utility." This app was the first to pop up, and I downloaded it. As soon as it was downloaded, it was extremely user-friendly and I only had to click the button to scan! Very, very easy as these things go. Again, there may have been a major upgrade or something, but either way, it is much improved from the other reviews and extremely easy.

  
  
• By Crispyds1

  Works Great!

  I’m not sure why there are so many scathing reviews but I’m assuming they’re for good reason. Maybe they’ve updated the software since then I don’t know. I just inherited an HP 4650 and the install went without a hitch. My computer just found it wirelssely and automatically installed the drivers. For some reason scanning is always a separate animal. I stumbled upon this app by googling “HP Utility”. I downloaded it from the Windows App Store and immediatly upon opening the app it found the printer. There was nothing else to do. I did a test scan and it was perfect. I may run into a problem later from the sound of all these reviews but for now I’m super happy.

  
  

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