Microsoft Remote Desktop for PC and Mac

Software Reviews and Criticism

• By copper planet

  Inferior compared to version 8

  I work remotely and must use this for work. I use work related apps and have more than one open at the same time. if any one app is maximized, my dock and menu bar disappear, and I have to minimize the apps to see those. I absolutely hate that. My work has the remote computers set to time out after about 20 minutes of inactivity for security purposes. If I leave my desk for longer than that, I have to let it time out because if I log out, and then try to log back in later, I end up being logged in as a temporary user instead of as my profile. So if I leave my desk, I let it time out and when I come back and log in again, the apps are still open (I can see this in the RDS icon menu) but I can’t get the apps to pull up on the screen. Also, in version 8, I could toggle on my kepboard and see the box with the list of apps on my desktop easily, but with the new version - no. This version is definitely NOT an improvement over 8.

  
  
• By mØid

  Was working great - till update

  Not sure why you keep breaking a tool that so many rely on daily. This latest version crashes (on the Windows) if I type too fast in Visual Studio on my Windows Desktop at work. I get the spinning beachball- have to exit to the Windows, force quit MRD and restart it, then reconnect. I'm finding myself doing this at least 2 or 3 times per hour! I try to type slowly, but then end up getting really focused on my work and start moving faster. I use VI so I'm typing everything and it seems to be when I'm repeating an edit over and over that it crashes MRD. This is a Productivity KILLER! Like I said it happens when I'm focused and your bug is a sure way to kill that focus - every time! I wish it were easier to revert to an older version. I was forced to update when I upgraded to Mojave and decided to start clean and re-install everything. This is the only app that makes me regret that decision!! I was on an old stable version and had been refusing to update. Sigh!

  
  
• By wad11656

  Fantastic, fast, and smooth from my small use

  Had no qualms with the “square logo” version. I used it often, using both Active Directory logins and local logins. Did mass software installs on multiple machines simultaneously all remotely from the app. This one I feel like runs even faster and smoother than the last one! Great job, devs. I also can see on here that the devs are responding to many of the (often unbelievably whiny and uppity) complaints on this review page, often proving the customer wrong or letting them know that their desired feature is forthcoming. Thank you for your dedication, dev team. I feel these guys deserve a 5-star review. The average rating for this app largely seems to be due to customers’ ineptitude or ignorance, so the rating really isn’t fair or telling of the quality of the app.

  
  
• By GABATHEHUT

  Getting Better- Still Some User Interface Issues

  We are a Microsoft partner who delivers a SAS app to 100’s of users via remote desktop and remote app. More than half of our users are on Windows’s and use Microsoft Remote Desktop. We have found Version 10 much harder to setup on users desktops because unlike the prior version where most of the information was in one place - now its spread around via access to dropdowns and in various locations. When we first started using this we had cursor disappearance and mysterious disconnects - and couldnt seem to get support It seems that they have been working hard to bring this up to speed and improve support. We started retesting and found the most current release to be much more stable - just dont try to open a full session screen on a 5K Windows in High Sierra yet.

  
  
• By cycollins

  nearly perfect

  I have a specific usage case - I work in a multiplatform environment in which I work on the Windows and on the PC. I don't want to keep changing physical keyboards, so despite the fact that the two physical machines are next to eachother beneath my desk, I use remote desktop to view and operate the PC while working on the Windows. This works reasonable well except that the Remote Desktop Service on the PC requires that I can only be logged in either via the Remote Desktop app OR the PC itself. Since there are some operations that cannot be performed via RDP - attaching to a VPN being one of them - it would be nice if I could just leave the PC logged in and operate it via Remote Desktop at the same time. Now, I'm sure there really IS such a way, but the internet is not my friend in helping me find it. So properly-speaking, this probably a complaint about the service and not the client app, but the entire eco-system is failing me in small ways. Also, while I appreciate the option that allows the Microsoft key to be interchangable with ctrl for edit operations and find, it doesn't seem to work consistently, and as everyone who has ever switched back and forth between the Windows and Windows knows, confusion over which meta key to use in editing will eventually cause brain damage and is likely to send hardware on ballistic journeys through windows (not Windows).

  
  

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