Published by Mitel Networks Corporation on 2025-03-31
MiCollab Overview
What is MiCollab? Mitel® MiCollab® Client is a communication and collaboration app designed for businesses that have installed Mitel phone systems. It provides a single access point for employees to manage their communication needs, including checking colleague availability, making phone calls, searching the corporate directory, sending instant messages, checking voice mail, and placing video calls. The app includes features such as presence management, call handling, softphone, call history, messaging, and point-to-point video collaboration. The Macintosh version of the app works with the Mitel MiCollab Server 8.0 or higher. Users can contact their IT manager or Mitel representative for more information.
1. Employees can check the availability of colleagues, make phone calls, search the corporate directory, IM contacts, check corporate voice mail, change status, place video calls, and more, directly from their desktops.
2. Call handling – Receive, place, and hand-off voice calls using a desktop phone, softphone, or any mobile device with a MiCollab Mobile Client.
3. MiCollab provides customers that have installed Mitel phone systems with a single access point for all their business communication and collaboration needs.
4. Presence – know if contacts are on the phone, away from their desk or available for a voice or video call or instant chat.
5. The MiCollab Client for Macintosh works with the Mitel MiCollab Server 8.0 (or higher) Unified Communication and Collaboration platform.
6. Messaging – visual voice mail with presence information on the person who left the message and a range of options for dealing with the message.
7. Softphone – enjoy the same in-office communications management from a remote desktop or laptop with an embedded, software-based IP phone.
8. Point-to-point video collaboration – place a video call with the click of a button.
9. Contact your IT manager or Mitel representative for more information.
Download and Install MiCollab - PC
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