Written by Mitel Networks Corporation
Whatʹs Great
1. Employees can check the availability of colleagues, make phone calls, search the corporate directory, IM contacts, check corporate voice mail, change status, place video calls, and more, directly from their desktops.
2. Call handling – Receive, place, and hand-off voice calls using a desktop phone, softphone, or any mobile device with a MiCollab Mobile Client.
3. MiCollab provides customers that have installed Mitel phone systems with a single access point for all their business communication and collaboration needs.
Latest Version: 9.6.10
What does MiCollab do? Mitel® MiCollab® Client MiCollab provides customers that have installed Mitel phone systems with a single access point for all their business communication and collaboration needs. Employees can check the availability of colleagues, make phone calls, search the corporate directory, IM contacts, check corporate voice mail, change status, place video calls, and more, directly from their desktops. MiCollab includes: Presence – know if contacts are on the phone, away from their desk or available for a voice or video call or instant chat. Users can also manage and automatically update their status and call-routing preferences based on location or time of day Call handling – Receive, place, and hand-off voice calls using a desktop phone, softphone, or any mobile device with a MiCollab Mobile Client. Softphone – enjoy the same in-office communications management from a remote desktop or laptop with an embedded, software-based IP phone. Call history - View incoming, outgoing and missed calls Messaging – visual voice mail with presence information on the person who left the message and a range of options for dealing with the message. Point-to-point video collaboration – place a video call with the click of a button. The MiCollab Client for Macintosh works with the Mitel MiCollab Server 8.0 (or higher) Unified Communication and Collaboration platform. Contact your IT manager or Mitel representative for more information.
Download for MacOS - server 1 --> FreeDownload and Install MiCollab
Download for PC - server 1 -->Intel, 64-bit processor, OS X 10.7 or later.
Compactible OS list:Yes. The app is 100 percent (100%) safe to download and Install. Our download links are from safe sources and are frequently virus scanned to protect you
Great so far, but could use one major tweak
This is the kind of app that you just leave open on your Windows, particularly when your desk phone is a big part of your job. So much so that it feels awkward as having it appear in the Dock all the time. It seems like it should be in the menu bar. The exact same app, but anchored to a drop down menu from the menu bar. I’ve seen other apps that offer this kind of split functionality, where a simple checkbox in Preferences defines whether the app displays “In Dock” or “In Menu.” This app would be perfect if I could just access it from my menu bar. Thanks for the consideration!
Making progress
Originally I was pretty heavy handed on this application as it did not support bluetooth and other devices correctly. Since then Mitel has been working hard behind the scenes to fix all of the shortcomings. Today I can give this application a 4 star rating since they resolved all of the issues that we used to experience. The newest version 8.1 is definitely a step in the right direction but we would like to see more features ported from handsets such as echo cancellation and whitenoise background reduction.
Is it possible to get worse? Yes
What is the purpose of the MiCollab app for PC? To use the softphone to make calls? Well that feature doesn't work. Has never worked. Still doesn't work even after the latest update. My IT folks tell me it's not our server, it's the software. So, this software works as a way to listen to voicemails, which is worth something (I guess?). Also, the latest version requests "microphone" permissions, but if you go in settings, it's actually asking only for camera permissions, not microphone. They can't even get that right...
PC catalina click drag mode stuck after releasing mouse
after i release my left click the app contyinues to get dragged aroudn the screen as I move my mouse. multiple mice same result
Does Not Request Microphone Permissions
The app constantly complaints about a "Microphone Permission Error," asking me to "grant permissions to the microphone for this app," but it won't actually request the permission. I've reset the permissions (tccutil reset Microphone), but still, nothing. I'm not using the softphone and only want the app to redirect a call from my desktop to mobile, but still, nothing.