Written by Tandem Diabetes Care Inc.
1. The Device Updater provides Tandem Diabetes Care™ insulin pump users the ability to update their device software remotely using a computer with internet access.
2. The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care™ insulin pumps, their caregivers, and their healthcare providers in home and clinical settings.
Latest Version: 5.3.5
What does Tandem Device Updater do? The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care™ insulin pumps, their caregivers, and their healthcare providers in home and clinical settings. The Device Updater provides Tandem Diabetes Care™ insulin pump users the ability to update their device software remotely using a computer with internet access.
Tandem Diabetes Care, t:slim X2, Basal-IQ and Control-IQ are trademarks of Tandem Diabetes Care, Inc.
Download and Install Tandem Device Updater
Tandem Device Updater
Intel, 64-bit processor, OS X 10.7 or later.
If you want to download the software on your windows pc or mac, you could either first visit the Mac store or Microsoft AppStore and search for the app OR you can easily use any of the download links we provided above under the "Download and Install" header section to download the application
Yes. The app is 100 percent (100%) safe to download and Install. Our download links are from safe sources and are frequently virus scanned to protect you
Worst update process ever. 3 weeks: buggy, annoying, opaque
I really have to express something I'm unhappy to say, because I love the Tandem pump that has been my constant companion for more than a year.
But this update process has been unacceptable. I don't think you have achieved safety by doing forecful, repetitive, redundant training which obfuscates the eight facts you MUST know amongst regulatory garble and repetition of obvious information. It is also a slow and annoying process; I've had no CGM sensor on my pump for more than a month.
Finally, the website is unreliable and the same login information (saved by my browser) will sometimes work to log in and sometimes not. Click four suddenly lets you log in.
Tandem, I love you, but developers, please have a patient run through the entire process with you in front of them. Then, you'll see how users fare and the grief, frustration and dead-end moments they experience. This is just not acceptable.
You also fail to caption your videos - it's also non-inclusive. Anyone who is deaf, uses a screen reader, or has any reasonable human need to have more than audio it interact with is up the creek.
t.Slim Update w/G6
Big Kudos to both T.Slim and Dexcom! From the new innovative technology, the simplicity of the update instructions, and the excellent assistance from the support desk…GREAT JOB! I especially love the new sensor application device. My iPhone’s battery life also wants to thank you…(don’t need to use the app on the phone anymore)
Keep up the great work…and thank you for making Type 1 a better place to live.
Dont update on a weekend
Did every step and when I got to press “Update”, the spinning wheel of no action is present for HOURS, while I sit waiting for customer support to call me back. Frustration both with the update software and slow customer support.
Updater does not work...
Attempting to download the app and it doesn’t work! How disappointing after applying for the RX for the update, taking the pre-training and then wating for Dexcom to send the G6 sensors, receiver and transmitter. Not impressed and can’t wait to have to pay for the next update…