GoToAssist Seeit for PC and Mac

1. If you received a 9-digit support key from a GoToAssist Seeit expert, start the app, enter the 9-digit support key, and then tap 'Join Session' to join the support session.

2. If you received a URL from a GoToAssist Seeit expert, just tap the URL to join the session.

3. The GoToAssist Seeit app allows you to securely share your iOS device camera with a Seeit expert.

4. With live video streaming, VoIP, hi resolution snapshots and annotations, Seeit provides a simple and powerful way to troubleshoot complex problems remotely.

5. By enabling camera sharing, the expert will see a secure live stream from your device camera and will be able to take snapshots.

6. Once installed, tap the URL again to join the session.

7. DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT.

8. Tap the exit button to end the session at any time.

9. Once connected, you will be able to communicate via built in VoIP.

10. • Connection to mobile network or WiFi (recommended).

11. If the app is not already installed, you will be redirected to the store and will need to install it.