Clean Email — Inbox Cleanup for PC and Mac

Software Reviews and Criticism

• By __TAYTO__

  Do Not Reccommed

  The app does not work as advertised. Its is not user friendly - I am a compuational scientist, and do not believe this is user error. App does not effectively unsubscribe from email accounts. In fact, in subscribes you to multiple daily emails from clean mail. Customer service was as useless as the app. Could not resolve issues, or issue a refund. Customer service rep was condescending, and rude. Would not reccommend unless you have copious amounts of time to sort through emails, and toy around with a janky app. *Update in response to Kyryl*: The tact of your response is a good representation of the condescending and rude tone the customer service representative used. Thanks for making that clear to future purchasers. I was told "If you’re having issues with this app, please contact the app’s developer directly" by Microsoft which is why I contacted clean email. That is actually taken from the same page you linked, Kyryl. I appologize for bothering you, Kyryl. Finally, I absolutely did not threaten anyone or anything. In fact, I said "I have not yet posted a review of the service, but will do so after working with customer service on this.", because as a high-volume online purchaser reviews are important to me, and customer service can be a redeeming factor. I may have given 2-3 stars for clean email, had I dealt with a great customer service representitive. Again, this was not a threat. My review stands.

  
  
• By Webberto

  More feedback than review

  To the developers... this is a great looking email app. I really like the feel of it. My issue is that man, once it "analyzes" the emails and you click to continue on, that first screen is like overload with buttons. I get what you are trying to do, but maybe ease users into it by providng a "traditional" view so they can get used to ALL the tools that are immediately in your face. I'll admit, my first impression is I don't even want to bother with the learning curve I assume is on this. If there is no real learning curve, it FEELS like there will be, again, because of the crazy amount of buttons you are hit with and all the views. I'll probably circle back at some point, but decided not to give it a shot yet until I am ready to really sit down and click or read or stumble through everything. But again, I do really like the design.

  
  
• By Cydnew

  Good for a minute

  I wanted to try this app out and see if I liked it, however when it says "free for 1000 emails," it literally only works until you delete 1000 emails. After that you can't even use it like a regular email app where you delete things individually. I considered trying one month to see if I liked it, but I feel that the montly price is steep compared to other similar apps, I feel that this app is visually overwhelming, and the real deal breaker is that NONE of the links from within my emails would open from this app, meaning that I would have to use a second email app for daily use. So while this may be useful for the initial cleaning of an email box, I can't recommend it for daily use and I have no desire to use two email apps on a regular basis.

  
  
• By HelloDavidAre

  After trying MANY, Clean Email is the BEST!

  I never write reviews for Apps, but this email program absolutely compelled me to do so! Truly, I had downloaded at least 5 other programs that work on computer and mobile (FYI, I tried Spark, Newton, Edison, Canary) in an effort to seamlessly and efficiently keep up with my personal Gmail and my work Outlook accounts -- this is the only program that gave me what I was looking for. The program makes it so simple and intuitive to filter messages from senders that you don't need to see, whether they are new or old, and get effectively organized. Kudos to the developers, well done and THANK YOU!

  
  
• By Julo Satran

  Not worth the money - and not worth 1 star!

  I was looking for a "clean email" application maintained on Windows (after years using an application available now only on mobiles). The price was moderate and the reviews decent. The trial for 1000 mails was not good enough as I have many requested and unrequested subscriptions and wanted mostly to use it to "unroll" them. I paid the subscription and went on using it. To my surprise, after marking many e-mails for unsubscribe I was surprised not find an "apply" button at the end. I knew I am introuble - and my inbox was flooded with messages with "user does not exist on our listserver" (as the subscription was cancelled by the first unsubscbe). I have many years of working as a computing specialist and shouldn't have been surprised by an application of poor quality - but the praise in reviews was unqualified and I did not follow the negative reviews (the ones I looks first usually). The makers did also refuse to refund me (although refund requests made in less tha 14 days are legally mandatory in many countries). This application is not worth even the 1 star the Appstore mandates.

  
  

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