Betternet VPN—Best WiFi Proxy for PC and Mac

Software Reviews and Criticism

• By Eud2oraGaleiM5oLd

  Not trustworthy

  This VPN has always said that it can be tried for free, but after using it for a period of time, it will always remind us that if you want to connect, you can only renew the use, if you do not renew, it is impossible for you to connect. I chose to subscribe, but not all countries can connect. If I choose to click multiple times, I still cannot connect, so I can only choose the United States to connect, but when I visit the US website, I always Remind me that I ca n’t access the site. Your access is limited. I do n’t know what went wrong. I did n’t have this problem when I visited before. It ’s enough. From downloading this app to now, I have n’t encountered A satisfactory thing, the process of using vpn has not been smooth. If you visit some video websites or download and upload some files, vpn will always be disconnected quickly, which will cause these tasks to be interrupted. I need to repeat it again. If it is accidental, I can continue to use it, but the VPN has always been like this, it is easily disconnected, and I ca n’t keep the connection for a long time. This process really tortures me, I ca n’t work well, and I ca n’t allow me to watch the video well, I do n’t know why I download and subscribe to it, I regret it, I hope you will Kam, do not be deceived by the APP.

  
  
• By nj_1

  Best VPN so far

  I don’t understand whinning reviews on this app. Yes it’s confusing to see how to cancel the premium subscription after the free trial but that’s on Microsoft not Betternet, and come on a 2-second search on Google gives you a step-by-step. Regarding the app itself now: the premium version is stellar with high reliability, speed and simplicity. Of course, the free option is not as good but still far better than any of the other many solutions have tried so far. For what you can reasonnably ask a free VPN, Betternet delivers and I’d say go a few miles more. Really recommend!

  
  
• By upgradeninja

  Lately bad performance

  I’ve been using betternet vpn for probably around 2 years now, and very regularly for about 1 year. Lately it seems like their userbase has increased so much that the speeds I’m able to get are much slower than before. There are also usual times every day where the connection speed throttles to about 100 kb/s. This past week I haven’t been able to go a full 24 hours without having to reconnect multiple times to the vpn, and it constantly disrupts my browsing. It seems to me like the providers can’t handle such a growth of people using their service, and struggle to provide the hardware/power needed to sustain such a userbase.

  
  
• By Moonsoomee

  good program but TERRIBLE customer service

  I’ve been using it for a long time on iPhone and iPad as a Premium User, so far OK. But recently when I installed it on my Windows computer it cannot recognize my registered email everytime I input it. I email them FOUR times with this problem and told them my registered email is different from the email that I sent request. The so-called “Customer Service Advocate” never understand this simple issue, always give me useless instruction, everytime different person deals with my inquiry with zero level of understanding. OK I admit the program works quite well for my phone and ipad but I am just so sick of the way these humans deal with their premium customer. This is not the only VPN in the world.

  
  

Leave a review or comment