VOX: MP3 & FLAC Music Player for PC and Mac

Software Reviews and Criticism

• By doka15

  Update: found the problem, but still an issue.

  UPDATE: I raised my stars on this app. Since I updated a while back to an 1 teribyte Solid State Drive to make my older Windows run faster I ended up moving all of my music and photos to a different hard drive drive then what Microsoft wants you to put them in. It took downloading another music player app, and that one not working as well, but that app gave me the reason why, it was a “Sandboxing” issue. Seems that VOX and the other app can only access music if it is located in the music folder and no where else. SO this really wasn’t a fault of the VOX creators as much as an Microsoft security system, so I can't fault them on that. I would sugest that VOX adds some kind of pop up warrning about the Sandboxing issue too, unless they can over come this issue. App worked great for a year. Then one day I hit play and nothing. I watched it go down the music list greying out every song like it could not find it. I tried to delete all the songs and drag them in again and nothing. I contacted the support and they sent me a reset program and instructions and it never worked. I tried to email them back and they never responded back to me. This was last year and I tried to download the lastest version today with the same results today. It was a very simple great music app, to bad it stopped working.

  
  
• By KaraFortier

  It never worked at all and support was a nightmare

  I excitedly spent a day uploading 72GB of songs to the cloud from my CD collection. I didn't see any of it on my devices so I waited, thinking it might take a while to sync. After a few days I wrote support. Only about 2-3 GB out of the 72 showed up on my iOS devices and I wanted to know why. Could it be file types? Could it be some kind of error someone could help me with? Did I do something wrong? After 15 emails back and forth with Vox's support, I'm convinced I was talking to a bot the whole time. There was no comprhension at all of what I was asking. It kept trying to solve for problems I didn't ask about at all. I'm really disappointed because I see all of the great ratings and really love the promise of what it was supposed to do- but it didn't work. And tech support was like talking to a black hole. I've never written a review like this before, but after all of the time I spent writing tech support, trying to find new ways to ask the same question hoping they'd understand - after hours of uploading songs I was so excited to listen to again - I reached the point of writing a one-star review. There's a first time for everything.

  
  
• By ernze

  the worst player

  The main reason for one star is I deleted VOX off my computer when I found out Im using 2gigs of memory for the VOX buttons that I don't even use. the software isn't even running. I deleted VOX but its still running in activity monitor making my fan run. I still cant figure how to get it to stop. worst software ever. paid full price for this app including the radio stations that ever I haven't ever used. first of all I don't use FLAK or what ever I play MP3's. I got the VOX app on my phone also. this is another example of a company getting greedy. After I payed for the software you would think Im good, but no they had to do a subscription and want me to pay for it all again every month. I don't use the cloud I have 256 gigs on my phone so i don't need it. the player itself is basic nothing special I never even use it I use a better app that I only paid $4 for. the equalizer is bad lowers the whole signal. I hate when companies take advantage of their customers. If anyone can figure out hot to delete the VOX buttons let me know. I never seen a small program use so many resources

  
  
• By Romixery

  PlayList problem

  Since last updates, i have a problem with playlists. When i import a music in VOX, the order of some songs will change. For example, i have a album that ordered in track number. When in import it in VOX, track number 4 will go to top of the playlist. So i have to rearrange playlist every time. I don't have this problem in older versions. But this problem appear in new versions, and new updates does not fix this problem. Please fix this problem. Thanks.

  
  

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