Amazon Prime Video for PC and Mac

Software Installation Requirements

FAQs

Software Reviews and Critisims

• By Kynard

  1

  No longer usable with ChromeCast, multiple other issues

  Since the last update, the Prime Video app no longer gives the option to cast to the television with any device other than Microsoft TV. Fortunately, I have one, but the problem doesn’t end there. The app for Microsoft TV is buggy, freezing every 5 minutes or suddenly jumping backward to an earlier scene and causing the subtitles to go out of sync. AirPlay from the iPhone seemed like a way around this, but it is restricted for some content without a valid explanation (tonight the movie I was watching from a subscription channel could not be airplayed on the tv because it was a “free episode” while many shows which are actually included with Prime would work without issue (?)). As a result, I’m suddenly unable to use Prime, which WAS my favorite streaming service, reliably with my television. None of the usual remedies, such as reinstalling the app or resetting the modem, have had any effect on this issue, either with regard to the function of the Microsoft TV app or the availability of ChromeCast or AirPlay. If this obstacle cannot be surmounted somehow, I will have little choice other than to cancel my subscription.

  
  
• By RDWharley

  3

  Good enough but not great!

  I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.

  
  
• By read_this_alice

  3

  Prime Video is for movie lovers, WHY???

  First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.

  
  
• By Monka83

  4

  Good, but flawed

  I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!

  
  
• By Zoopal5

  1

  WORST!!! APP!!! EVER!!!

  Edit: how this app made, “Editor’s Choice” baffles me! The “editors” must be blithering morons. Seriously, why do they expect people to pay over $100 a year for a streaming service that doesn’t stream??? Black screens with audio only. Can’t restart or continue programs. Constant, “Something went wrong” errors with no useful solutions. …and what idiot came op with the parental controls? You have to login to your account, ON A COMPUTER, in order to configure parental controls for the app. What MORON decided not to put the parental controls in the app, itself??? You know… where they’d actually be useful? Then, instead of being able to setup individual parental controls per device or user, you can set everybody to the same settings, a few to the same settings, or none at all. There is no way to configure individual settings for individual users or even individual devices. Stupidest parental controls EVER!!! Seriously, you geniuses need to get your act in gear or you’re going to lose a lot of customers. Disney+, Discovery+, Microsoft TV all put Prime Video to shame!